The Etiquette Edge: Modern Manners for Business Success
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Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior . . . you won t get far. And in today s culture where rudeness is unfortunately becoming more and more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.In The Etiquette Edge, readers will get a crash course in the entire field of modern business manners. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you ll master the essentials of making a great impression and building relationships, including:* The dos and don ts of smartphone usage* Handling difficult conversations with tact and finesse* Checking your texts and emails for content and tone . . . before you hit send!* Creating a polished image on social media* Conducting meetings with poise and confidence* And moreYour coworkers and competitors are highly educated, ferocious
Автор:
LANGFORD
Издательство:
Mcgraw-hil
Количество страниц:
256
Переплёт:
Мягкая обложка
Язык:
ENG
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